Course Description
Operational risk is one of the most pressing and underestimated challenges facing modern law firms. This course equips legal professionals with the tools and frameworks needed to recognize, manage, and mitigate operational risks across departments and jurisdictions. Through real-world scenarios and practical guidance, participants will learn how to assess vulnerabilities in processes, technology, people, and third-party relationships.
Designed specifically for law firm partners, general counsel, practice group leaders, and legal operations professionals, the course explores key risk categories—including regulatory compliance failures, data breaches, billing errors, and process breakdowns. Special focus is placed on the realities of legal practice in Hong Kong, Singapore, Malaysia, Australia, and Dubai, where evolving client expectations and regulatory standards demand strong internal controls.
Participants will gain practical skills in risk mapping, workflow analysis, incident response, and business continuity planning. They will also explore how to embed a culture of accountability, escalation, and continuous improvement within their firm.
Whether you’re responding to a recent incident or proactively strengthening operations, this course will help you safeguard your firm’s reputation, client trust, and long-term resilience.
